Pawsitive Collections - E Gift Card
We wanted to create non-toxic candles so it's safe for you and your furry companion!
Our candles are 100% soy wax, paraben-free, phthalate-free, cruelty-free, and vegan. We only use phthalate-free fragrance oils blended with essential oils. We select fragrances that are free of carcinogens, reproductive toxins, and other potentially hazardous chemicals often found in fragrances.
Candle Care and Safety
- Trim the wooden wick to 3/16" (5mm) before candle is lit each time. We suggest using a wick trimmer.
- Burn the candle so the wax pool reaches the edge of the jar each time to prevent wax tunneling.
- Do not burn the candle more than 4 hours at a time.
- For our crystal infused candles: In order to prevent the candle from burning poorly, you will need to remove the crystals with a spoon after the first three to four hours of the first burn.
Always keep candles away from fans, open windows, hot surfaces, children, pets. Never leave a burning candle unattended.
Shipping + Refunds + Exchanges
Most orders ship within 1-3 business days. Some orders may require up to 2 weeks to ship due to product availability. If you do not receive an order confirmation email within 2 weeks of placing your order, you can contact firstname.lastname@example.org for a status update.
We send most international packages via UPS. You can see the total landed cost (included duties and taxes) at checkout.
International packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees. International packages may be delayed by customs. Unfortunately, we at Pawsitive Collections have no control over these circumstances.
Returns and Exchanges
Due to COVID-19, we are not able to accept returns or exchanges at this time. Should you have any questions or have a concern about a product you’ve purchased, please consult our team at email@example.com
At Pawsitive Collections, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Pawsitive Collections within 7 days of delivery.
You may also exchange your product for another candle of the same size and price within 14 days of purchase. The buyer is responsible for the shipping cost of all return items.
Charities We Support
North Shore Animal League
Founded in 1944 and located in Port Washington, NY, North Shore Animal League America is the world’s largest no-kill animal rescue and adoption organization. Their mission has been saving the lives of pets through adoption, rescue, spay/neuter, and advocacy initiatives. On average, they place nearly 18,000 pets into loving homes each year.
Husky Haven of Florida
Husky Haven of Florida, serving the state of Florida, rescues stray, surrendered, and endangered Siberian Huskies and places them in permanent homes while educating and supporting current and future owners. They provide foster homes and medical care until a suitable new forever home is found for the pups.
Pilots N Paws
Pilots N Paws, a volunteer organization of small-plane pilots and rescuers, flies abandoned pets, mostly from kill shelters and rescue groups to safe shelters, fosters, and permanent loving homes.