Why do you use wooden wick candles?
We chose wooden wicks because it's important to us that our candles are produced with as little impact on the environment as possible. Wooden wicks offer a more eco-friendly alternative to cotton wicks because the production of cotton, even for the size of a small candle wick, is a heavily pesticide and water-intensive process:
Wooden wicks provide a cleaner burn because they don't mushroom or cause carbon soot. They provide a better scent throw and burns longer which means your candles will last longer. Wooden wicks also provide a soothing crackle to emulate a mini fireplace. There isn't anything cozier than lighting a wooden wick candle on a dark evening!
Are there any restrictions on burning wood wick candles?
It is advised by The National Candle Association that candles should not be burnt for more than 4 hours at a time. It is also recommended that one should stop burning the candle when there is less than 1/4 inch of wax left. Never leave the candle unattended and keep them away from children and pets.
What do I do when black smoke is coming out of my candle?
All candles (not only wood wick candles) will product black smoke if you burn them for too long. Simply trim the wick to 3/16" inch (5mm) before each burn to get rid of the smoke. Trimming the wick ensures the candle is safe for the environment and makes it last longer.
My candle won't stay lit or has a very low flame. What do I do now?
If your candle is not lighting at all, simply scrape off some of the wax around the wood wick and try lighting it again. If you have a very low flame, carefully use a napkin to soak up the melted wax when your candle is lit. The wax is the fuel to the wick, and there is just too much fuel for the candle to catch.